Customer Support Channels
A 1–hour Response Guarantee
Our client service crew is taught to swiftly care for all our Linux shared website hosting users’ questions and information questions. Via our ticket system, you will be able to submit your question and a support crew fellow member is going to return to you in only maximum 1 hour. In actual fact, practice has demonstrated that the average reaction period is 20 minutes.
A Top–quality Support Service
You’ll be able to write to us 24x7x365 with any problem you’ve got involving our products. We have got experts present all of the time to present instructions whenever necessary. You’ll be able to the ticket system or post a message whenever you want, alternatively you can pick–up the phone or make use of the live chat through working hours.
An Intuitive Help Section
Our company has incorporated a thorough practical knowledge base into the Control Panel for you to get hold of important step by step details any time. Each part of the Control Panel possesses its own contextual help area having a list of how–to posts. We have also prepared video clips to offer you with a more effective idea of exactly how to complete any given process.